Hotel Development
Pan Pacific Hotels and Resorts opens the door to a world of opportunities for hotel owners. As a specialist in upscale accommodations, it offers a distinctive value proposition in hotel management, backed by 30 years of success in managing hotels in Asia and the Pacific Rim.
Our hotel owners appreciate our commitment to create returns and enhance asset value and our agility as our size allows us to be flexible and responsive to potential growth opportunities.
Headquartered in Singapore and part of one of Singapore’s largest hotel and property companies UOL Group, Pan Pacific has a portfolio of more than 17 upscale hotels, resorts and serviced suites with over 5,850 rooms in key destinations throughout Asia and the Pacific Rim. Our newly launched Pan Pacific Serviced Suites means that we can capture extended stay opportunities and meet the needs of our guests.
Each year, Pan Pacific Hotels and Resorts is recognised with prestigious global accolades for its consistent delivery of luxurious accommodation, high quality amenities and service excellence. This is because we stay true to our brand promise of personalized service because we genuinely care.
Our robust and fully integrated Pan Pacific Distribution System serves as a single platform that connects an extensive network of distribution channels including global distribution system, call centres, global sales offices, panpacific.com and Global Hotel Alliance to drive revenue, efficiently manage room inventory and facilitate 24/7 real-time reservations.
One of our core competencies is achieving efficiency in hotel operations, which results in greater returns to our hotel owners and facilitates the delivery of world class service to our guests. Pan Pacific invests in state of the art customer-oriented technology to deliver international service standards across the Group. Critical to this success is the monthly tracking of hotel performance by our Operations Management System and a customer-led evaluation system based on an online electronic Guest Comment Card.
Human capital is one of our greatest assets and essential to the long-term success of our business and People, Innovation and Education (PIE) is the backbone of our talent development programme. Each Associate internalizes the culture of “I am Pan Pacific” and strives to create the best hospitality experience for our guests.
Besides being recognised by Condé Nast Traveler magazine as amongst the top 25 hotel companies demonstrating social responsibility, Pan Pacific hotels and resorts have received numerous global accolades over the years. The latest include:
- Pan Pacific Kuala Lumpur International Airport - Best Airport Hotel in Asia 2007 by Business Asia Magazine and Bloomberg TV
- Pan Pacific Seattle – Hottest New Hotels by Conde Nast Traveler 2007 Hot List
- Pan Pacific Singapore – World’s and Asia’s Leading Business Hotel 2007 by World Travel Awards
- Pan Pacific Whistler Village Centre – No. 1 Resort in Canada, Conde Nast Traveler 20th Annual Readers’ Choice Awards
Find out how Pan Pacific Hotels and Resorts can be your hotel management partner.
Contacts
Asia Pacific
Kam Tin Seah
Executive Vice President, Strategic Development and Investment
Email : tkam@panpacific.com
Americas
Steve Halliday
Executive Vice President
Email: shalliday@panpacific.com
Click here to download the Pan Pacific Hotel Development Brochure (PDF, 935kb)